Policies
Privacy policy
Last updated: October 2026
Your privacy matters to us. This policy explains what personal information we collect when you visit our website or place an order, how we use it and the rights you have under the GDPR.
1. Who we are
This website is operated by Sogetsi (“Sogetsi”, “we”, “us”). We are the data controller for the information described here. To reach us, email privacy@sogetsihealth.com.
2. Information we collect
- Contact and delivery details you give us at checkout: name, email, address and phone number.
- Order details: the products you buy and order history.
- Payment information, which is processed securely by our payment provider. We never store your full card details.
- Device and usage information such as browser type, pages viewed and cookies.
3. How we use it
- To process, ship and support your orders.
- To communicate with you about your order.
- To send marketing emails or texts, only if you opt in. You can unsubscribe at any time.
- To improve our website and prevent fraud.
4. Sharing your information
We share information only with the service providers that help us run the store, such as our e-commerce platform, payment processors, delivery carriers and email providers, and only as needed to provide their service. We never sell your personal data.
5. Cookies
We use essential cookies to keep your bag working and, with your consent, analytics and marketing cookies to understand how the site is used.
6. How long we keep it
We keep order information for as long as required for accounting and legal purposes, and marketing data until you unsubscribe.
7. Your rights
You have the right to access, correct, delete or export your data, to object to or restrict its processing, and to withdraw consent at any time. You can also lodge a complaint with your local data protection authority.
8. Contact
To exercise your rights or ask a question, email privacy@sogetsihealth.com.

