Shipping policy

Orders of €40 or more ship free. Orders under €40 have a flat shipping fee of €4.95, shown at checkout before you pay.

We currently ship across Europe, including the United Kingdom and all EU member states.

Orders are usually packed and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

Once dispatched, delivery typically takes 2–5 business days, depending on where you live. These are estimates and can vary with carrier delays.

When your order ships, you'll receive an email with a tracking link so you can follow it to your door.

For orders shipped outside the EU, local customs duties or taxes may apply and are the responsibility of the recipient.

If your tracking hasn't updated for several days or your parcel hasn't arrived, email hello@sogetsihealth.com and we'll investigate with the carrier.